Sanitation Pickup Notice

Notice to City of Ball Ground Sanitation customers concerning bulk item pickup! Note: This does not effect pickups scheduled for Friday, March 20, 2020.

COVID-19 Staying Safe on Route

Over the past few days, we have all seen the impact within our communities regarding the potential presence of COVID-19 virus. As this situation continues to evolve, all of us are assessing how to best keep ourselves and those around us healthy and safe.

We remain committed to keeping our employees safe while continuing to service you without interruption. In the best interest of the health and well-being of our employees, we are asking the City of Ball Ground to suspend household bulk item service at this time. These household items may pose the biggest risk to our employees because the virus can survive on hard surfaces such as plastic and stainless steel for up to 72 hours or more.

City Hall Closing

In an effort to minimize health risks for our staff, citizens, employees and visitors, the City of Ball Ground is enacting the following safety measures to assist in the efforts to promote social distancing and slow the spread of the COVID-19 Coronavirus.

Effectively immediately:
City Hall will be closed to public access until further notice.

Staff will be available by telephone (770)735-2123 and email. Customers with issues that are unable to be resolved via phone or online services may schedule an appointment on a case by case basis.

The City is currently working with our credit card processing company to eliminate the Standard “convenience fee” currently charged to customers when processing online credit card payments. Any customers who process payments prior to this fee being lifted will receive a credit to their account for the amount of the fee. Customers will have the ability to pay online, by telephone, or via the drop box at City Hall.